LEGER MARKETING ACQUIRES AGILITY METRICS
December 2012
MONTREAL, December 20th, 2012 – Leger Marketing continues to grow with the acquisition of a majority stake in Leger Metrics Inc., a Montreal-based software company specializing in customer experience management solutions.
Click here to read the full press release
Les Rôtisseries St-Hubert Chooses Leger Metrics for Comprehensive Guest Experience Management Program
September 2012
Program will enable St-Hubert, one of Quebec's most respected restaurant chains, to capture guest feedback, measure guest satisfaction, and continue to deliver unique guest experiences, which have been synonymous with the brand for more than 60 years.
Click here to read the full press release
Leger Metrics and Retail TouchPoints Team Up To Warn Retailers about the 7 Deadly Sins of Customer Feedback Programs
September 2012
Exclusive white paper targeted at multi-channel retailers reveals seven common pitfalls that frequently plague customer feedback programs, and highlights important Feedback Fixes to measure and manage the customer experience the right way.
Click here to read the full press release
Leger Metrics to Host Upcoming Webinar Targeted at the Automotive Aftermarket
May 2012
Exclusive webinar will focus on the importance of measuring and managing the customer experience in parts stores and service centers, and will feature the results of a study proving that great customer experiences influence as many as 80% of all car care purchasing decisions.
Click here to read the full press release
Leger Metrics Helps Grocery Outlet Strengthen
Connections With Customers
February 2012
Over the past year, Grocery Outlet Bargain Market,
America’s largest extreme-value grocer, has been using Leger Metrics’ Customer
Experience Management solutions to capitalize on customer feedback, boost operational
efficiency, and grow customer engagement across multiple channels.
Click here to read the full press release
Staples Canada Partners With Leger Metrics
to Implement Countrywide Customer Experience Management Program
January 2012
Leger Metrics has been chosen by Staples Canada to
run its Customer Experience Management program in over 300 locations. This program
will help Staples remain Canada’s leading retailer of office supplies, office furniture,
business machines, and business services.
Click here to read the full press release
Fix Auto Selects Leger Metrics to Run Its
Customer Experience Management Program
December 2011
Leger Metrics announces that it has been selected
by Fix Auto to run a comprehensive Customer Experience Management program in over
200 collision and body shops. Known for its superior workmanship and service, Fix
Auto is the largest bodyshop network in Canada.
Click here to read the full press release
Leger Metrics to Sponsor 2011 Fast Casual
Executive Summit
October 2011
Leger Metrics will be sponsoring the 2011 Fast Casual
Executive Summit, which brings together top fast casual executives for three days
of networking and group sessions designed to foster the exchange of ideas and innovations
covering the industry’s top strategic issues.
Click here to read the full press release
Leger Metrics Uncovers The Factors That Influence
Purchasing Behavior In The Automotive Aftermarket
August 2011
New study demonstrates that positive customer experiences
are the number one driver of both new and repeat business in the automotive aftermarket,
influencing as many as 80% of all customer purchasing decisions.
Click here to read the full press release
Leger Metrics Hires Geoff Harding as Senior
Director, Sales and Business Development
June 2011
Leger Metrics has hired Geoff Harding as Senior Director,
Sales and Business Development. Geoff will manage all sales and business development
initiatives across North America, and will be responsible for the continued growth
of Leger Metrics’ client roster.
Click here to read the full press release
Leger Metrics to Sponsor 2011 Retail TouchPoints
Customer Lifecycle Conference
May 2011
Leger Metrics will be sponsoring the 2011 Retail
TouchPoints Customer Lifecycle Conference, where top retail executives will gather
to hear a broad array of engaging presentations on mobile, social media, and other
important topics affecting retailers today.
Click here to read the full press release
Auto Value and Bumper to Bumper Certified Service
Centers Initiate Customer Service Indexing Program with Leger Metrics
April 2011
Auto Value and Bumper to Bumper Certified Service Centers
announce the launch of a new, comprehensive Customer Service Index program that
will run continuously in over 2,900 locations across North America.
Click here to read the full press release
Agili-T Rebrands itself as Leger Metrics
September 2010
Agili-T Inc. has rebranded itself as Leger Metrics
Inc. The rebranding better reflects the spirit of the company and will allow Leger
Metrics more flexibility in marketing its customer experience management solutions.
Click here to read the full press release